Intentional and strategic Intentional and strategic UX has the potential to raise conversion rates by as much as 400%– FORRESTER Read More Carolyn GlasserJuly 12, 2019
Emotionally connected Emotionally connected users are over 50% more valuable, on average, than other customers– HARVARD Read More Carolyn GlasserJuly 11, 2019
A single bad experience A single bad experience on a website makes users 88% less likely to visit the website again– GOMEZ Read More Carolyn GlasserJuly 10, 2019
75% of users 75% of users admit to basing a company’s credibility on their website– STANFORD Read More Carolyn GlasserJuly 10, 2019
In 2020 In 2020, customer experience will be the most important brand differentiator– WALKER Read More Carolyn GlasserJuly 10, 2019